Track your card balance easily — stay informed, spend smart
Stay safe & in control — check your card balance before you spend.

1️⃣ Online Balance Tool
Most official websites provide a simple tool to check your balance:
- Visit the retailer’s official website.
- Look for the “Balance Check” section (usually under “Support” or “Cards”).
- Enter the card number and PIN (if applicable).
- Click “Submit” to see your current balance.
2️⃣ Via Mobile App
Many stores offer mobile apps with built-in balance checkers:
- Download the retailer’s app from the App Store or Google Play.
- Log in or sign up if required.
- Navigate to the card section.
- Enter your card info to view your balance.
3️⃣ Customer Service Hotline
Prefer using the phone? No problem:
- Find the support number on the back of the card or the website.
- Call and follow the voice prompts.
- Enter your card number and PIN when asked.
- The system or agent will share your balance info.
4️⃣ In-Store Check
Want to check your balance in person? Just:
- Visit a participating retail location.
- Ask a cashier to check the balance for you.
- They’ll scan your card and tell you how much remains.
5️⃣ Email or Live Chat
Some websites offer support via email or chat:
- Go to the retailer’s “Contact Us” page.
- Choose live chat or email.
- Share your card number (never share sensitive data in public chats).
- Wait for a response with your balance.
💡 Smart Tips for Managing Your Card
➕ Combine Small Balances: Some sites allow merging values for easier use.
✅ Track Regularly: Always know your remaining funds.
📅 Check Expiry Dates: Avoid losing unused value.
⚠️ Avoid Inactivity Fees: Use the card periodically.
🔐 Keep It Safe: Treat it like cash—report if lost.